Terms

These Terms of Service ("Terms") govern your access to and use of Brilliantor's website and services at https://brilliantor.com/ (the "Site"). By accessing or using the Site or Services, you agree to these Terms. If you do not agree, do not use the Site or Services.

1. About Brilliantor

Brilliantor provides business and digital services, which may include B2B agent services, design services, branding services, and business operations support (collectively, the "Services"). Specific deliverables, timelines, and pricing may be outlined in proposals, statements of work, invoices, or written communications.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into these Terms. If you use the Services on behalf of a company, you represent that you have authority to bind that company to these Terms.

3. Use of the Site

  • You agree to use the Site only for lawful purposes.
  • You may not attempt to disrupt, damage, or gain unauthorized access to the Site, servers, or networks.
  • You may not copy, scrape, reverse engineer, or misuse Site content except as permitted by law or with our written permission.
  • You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account.

4. Service Engagements

Service scope is defined by the written agreement between you and Brilliantor (such as a proposal, statement of work, or invoice).

  • Client responsibilities: You agree to provide timely access, approvals, content, and information required to deliver the Services.
  • Delays: Timelines may shift if required inputs, approvals, or access are delayed.
  • Third-party tools: If delivery requires third-party platforms (e.g., hosting, plugins, APIs), you are responsible for their fees unless otherwise agreed.

5. Fees and Payments

Fees are shown in the applicable proposal, invoice, checkout page, or written agreement.

  • Payments may be required upfront, in milestones, or on a recurring basis, depending on the engagement.
  • All fees are non-refundable unless a specific written refund policy or agreement states otherwise.
  • Late payments may pause work and/or require schedule adjustments.
  • You are responsible for applicable taxes, duties, or government charges unless stated otherwise.

6. Intellectual Property

Unless otherwise stated in a written agreement:

  • Client materials: You retain ownership of content you provide to us. You grant us a license to use it solely to perform the Services.
  • Deliverables: Upon full payment, you receive the rights to the final deliverables specifically created for you, to the extent permitted by law.
  • Pre-existing materials: We retain ownership of pre-existing tools, templates, code libraries, processes, and know-how. We may reuse general knowledge and non-confidential techniques.

7. Confidentiality

We will treat non-public information you share with us as confidential and use it only to provide the Services. You agree to treat our non-public business information and work product as confidential, unless it is publicly available or independently obtained without breach.

8. Disclaimers

The Site and Services are provided "as is" and "as available." We do not guarantee uninterrupted operation, error-free results, or specific business outcomes. Any guidance, strategies, or recommendations are general in nature and should be evaluated for your specific situation.

9. Limitation of Liability

To the maximum extent permitted by law, Brilliantor will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunities. Our total liability for any claim relating to the Site or Services will not exceed the amount you paid to Brilliantor for the specific Services giving rise to the claim in the three (3) months preceding the event.

10. Termination

We may suspend or terminate access to the Site or Services if:

  • You violate these Terms
  • Payments are overdue
  • Your use creates security or legal risk

Termination does not affect any rights or obligations that accrued before termination.

11. Third-Party Links and Services

The Site may contain links to third-party sites or services. We are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

12. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the Site or Services after changes means you accept the updated Terms.

13. Governing Law

These Terms will be governed by applicable laws based on the jurisdiction most relevant to the engagement, unless a written agreement states otherwise.

14. Contact

Business name: Brilliantor
Website: https://brilliantor.com/
Email: info@brilliantor.com
Phone: +880-9696-968178, +1 (347) 378-6657

Corporate & Operations Office
137 Shantinagar Novel House, 8th Floor
Dhaka-1217, Bangladesh

Global Head Office
1514 Unionport Rd, 6E
Bronx, NY 10462, United States

North America Office
301 S Leavitt St, Apt 4S
Chicago, IL 60612, United States

Europe Office
104 Claremont Road
London, E7 0PX
United Kingdom

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